15 September 2013

Delhi Metro`s 24x7 helpline Number `155370` to replace Airport Express Line`s helpline number 30802030 from 15th september

Delhi Metro`s 24x7 helpline Number `155370` to replace Airport Express Line`s helpline number 30802030 from 15th september
From 15th September 2013 (Sunday), Delhi Metro’s 24X7 Helpline Number ‘155370’ will replace the existing helpline number ‘30802030’ for Airport Express Line. From Sunday, DMRC Helpline No. 155370 will be available for providing easy access and speedy solutions to public queries and complaints regarding Airport Express Line too. The earlier number ‘30802030’ will become non-functional as Airport Express Line helpline number from the same day.

The helpline number 30802030 was operated by DAMEPL so far. However, after the takeover of Airport Express Line from DAMEPL from 01st August 2013, DMRC has now decided to merge this with its own Helpline Number 155370 for public and they can access it round the clock, 365 days for all their feedback, information etc. on Airport Express Line, besides all other Lines of the Delhi Metro network.

Presently, the DMRC Helpline number is receiving around 500-600 calls per day. Suggestion books are also available with the station managers at all the Metro stations.