A novel initiative, to put an end to the hassles faced by the passengers in finding a cab or porter when they arrive at their destination by a train ie., a new service called Concierge Services has been introduced in South Central Railway at Secunderabad and Tirupati Railway Stations. Under this service, a passenger can book Cab and Porter at his destination station before his train arrives at this station.
The Concierge Services is being extended by the Indian Railways Catering & Tourism Corporation (IRCTC) and will shortly be provided at Vijayawada and Guntur stations too.
Under this service, Passengers having confirmed train reservation can book these Cab / Porter 36 hours in advance on line at www.irctc.co.inand www.irctctourism.com. The services can be availed as a combo of both ie., cab and porter or cab services alone. After booking of the services by the passengers, the details of cab services and contact numbers will be intimated to them before their train arrives at the destinations. At these destination stations, the staff of IRCTC, will be available to ensure hassle free services to the passengers on arrival.
At Secunderabad, the Cab Services will be provided for passengers arriving by Rajdhani, Shatabdi, Duronto and AP Express trains. Passengers reaching Secunderabad by these trains can book the Cab services at Secunderabad for two slabs ie., 0-20 km slab and 20-40 km slab in small and mid segment categories of vehicles.
At Tirupati, Cab services will be provided for Passenger arriving by trains coming from New Delhi, Secunderabad, Visakhapatnam and Mumbai. They can book cab services in Tirupati for various durations ie., 4 hours 40 kms; 8 hours 80 kms; and 12 hours 120 kms slabs. The facility can be availed for Indica, Qualis and Tempo categories of vehicles.
Subsequently, these Concierge Services will be extended by all trains. The Porter Chargeswill be applicable to two pieces of luggage weighing 40kgs and one trolley load.
The Concierge Services is being extended by the Indian Railways Catering & Tourism Corporation (IRCTC) and will shortly be provided at Vijayawada and Guntur stations too.
Under this service, Passengers having confirmed train reservation can book these Cab / Porter 36 hours in advance on line at www.irctc.co.inand www.irctctourism.com. The services can be availed as a combo of both ie., cab and porter or cab services alone. After booking of the services by the passengers, the details of cab services and contact numbers will be intimated to them before their train arrives at the destinations. At these destination stations, the staff of IRCTC, will be available to ensure hassle free services to the passengers on arrival.
At Secunderabad, the Cab Services will be provided for passengers arriving by Rajdhani, Shatabdi, Duronto and AP Express trains. Passengers reaching Secunderabad by these trains can book the Cab services at Secunderabad for two slabs ie., 0-20 km slab and 20-40 km slab in small and mid segment categories of vehicles.
At Tirupati, Cab services will be provided for Passenger arriving by trains coming from New Delhi, Secunderabad, Visakhapatnam and Mumbai. They can book cab services in Tirupati for various durations ie., 4 hours 40 kms; 8 hours 80 kms; and 12 hours 120 kms slabs. The facility can be availed for Indica, Qualis and Tempo categories of vehicles.
Subsequently, these Concierge Services will be extended by all trains. The Porter Chargeswill be applicable to two pieces of luggage weighing 40kgs and one trolley load.
