Southern Railway has installed Point of Sales (POS) machines at 247 railway reservation centres, 70 suburban stations and 71 booking offices for the benefit of travelling public using Debit/Credit cards for purchasing reserved tickets and season tickets.
In order to provide better services and to popularise cashless transactions, Railways have opened a Customer Care cum Monitoring Cell through IRCTC.Passengers can contact the Cell for any difficulty in transaction through POS including refund.
Contact details: 011-23344787 (10 AM to 6 PM).
e-mail: posrefund@irctc.co.in
